ABOUT

How it works

Ordering a DearTuft keepsake is simple. Choose the piece that feels right, share clear photos of your pet, and we shape it by hand in wool—one careful detail at a time.

Choose your keepsake

Step 1

Choose your keepsake

Start on a product page: Custom Wool-Felt Charm or Figure (cat or dog), or a ceramic option when available. Place your order when you are ready.

Not sure which option fits? Write hello@deartuft.com.

Share your photos

Step 2

Share your photos

After checkout, send three to five clear photos—front, side, and any marking or expression you love. Natural light and sharp focus help most.

We review what you send and will ask if anything is missing. For tips, see our photo guide.

Handmade, then shipped

Step 3

Handmade, then shipped

Your maker needle-felts the wool by hand, studying coat color, markings, and quiet character. Making time starts after we receive usable photos and is listed on the product page; shipping is separate.

When your keepsake is finished, we pack it carefully and send it to your door.

Each piece is a handcrafted likeness—not a promise of exact replication.
Little details. Deeply loved.

Questions along the way? hello@deartuft.com